Business Resources

Consider this your go-to resource for all things workforce related! Whether it’s recruiting new employees, finding transportation solutions for your team members, or training opportunities, we have a community partner ready to help. Charleston hospitality industry, let’s get to work!

COMMITMENT TO SAFETY FOR YOUR BUSINESS

Palmetto Priority is a formal commitment made by South Carolina restaurateurs to provide a clean and safe environment for their staff and customers to demonstrate real precautions that they are taking to prevent the spread of COVID-19.

GUIDELINES FOR REOPENING

RESTAURANT APPLICATION

FREE COVID-19 TRAINING AND RESOURCES WITH SERVSAFE

 

Participate in the One Region Ready pledge, an effort local organizations can take to demonstrate to employees, customers, and vendors their commitment to put health and safety first as they return to business. Visit https://oneregionstrategy.com/ready/.

To obtain the White Glove Pledge contact Catherine Dority at [email protected]

WHAT TO DO IF AN EMPLOYEE TESTS POSITIVE

CENTER FOR DISEASE CONTROL

Preparing for Sick Employees

Printable Guides:

CDC Preparing for Sick Employees (1)

Safety First – think they are sick

Safety First – positive but not ill

Safety First- Serving Food and Protecting People During Covid-19p42

Safety First- Serving Food and Protecting People During Covid-19pg45

Restaurants and bars may consider implementing several strategies to prepare for when someone gets sick.

  • Advise Sick Employees of Home Isolation Criteria
  • Isolate and Transport Those Who are Sick
    • Make sure that employees know they should not come to work if they are sick, and they should notify their manager or other designated COVID-19 point of contact if they become sick with COVID-19 symptoms, test positive for COVID-19, or have been exposed to someone with COVID-19 or have been exposed to someone with COVID-19 symptoms or a confirmed or suspected case.
    • Immediately separate employees or customers with COVID-19 symptoms (i.e., fever, cough, shortness of breath). Individuals who are sick should go home or to a healthcare facility, depending on how sever their symptoms are, and follow CDC guidance for caring for oneself and others who are sick.
  • Clean and Disinfect
  • Notify Health Officials and Close Contacts

RESTAURANT REOPENING GUIDELINES

Please utilize the guidelines as a tool to guide you in best practices for safely reopening for more than take out and delivery.  Please contact Jill Maynard [email protected] if you have any questions.

SC Restaurant Reopening Guidelines

Proper Use of Cloth Face Coverings

Outdoor Seating Guidance

South Carolina Restaurant and Lodging Association

South Carolina Department of Health and Environment Control Signs and Information 

PPP FORGIVENESS FORM

Paycheck Protection Program’s forgiveness form and instructions has been released by the Small Business Association and can be found here

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).  SBA will also soon issue regulations and guidance to further assist borrowers as they complete their applications, and to provide lenders with guidance on their responsibilities.

The form and instructions include several measures to reduce compliance burdens and simplify the process for borrowers, including:

  • Options for borrowers to calculate payroll costs using an “alternative payroll covered period” that aligns with borrowers’ regular payroll cycles
  • Flexibility to include eligible payroll and non-payroll expenses paid or incurred during the eight-week period after receiving their PPP loan
  • Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness
  • Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30
  • Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined

The PPP was created by the CARES Act to provide forgivable loans to eligible small businesses to keep American workers on the payroll during the COVID-19 pandemic.  The documents released today will help small businesses seek forgiveness at the conclusion of the eight-week covered period, which begins with the disbursement of their loans.

COVID-19 RESOURCES

The National Restaurant Association (NRA) has prepared a helpful COVID-19 resources page to include industry-specific guidelines and guidance from ServSafe regarding safety protocols and best practices.  https://restaurant.org/Covid19

National-Restaurant-Association-COVID19-Reopening-Guidance

American Hotel and Lodging Association (AHLA) has gathered an excellent Prevention & Preparedness guide surrounding COVID-19 to include detailed suggestions about employee safety, decontamination, and guest communications.  

Reopening Guidelines for American Hotel and Lodging Association

US Travel Association COVID-19 guide

Other dependable sources of information:

  • South Carolina Department of Health & Environmental Control (DHEC)

https://scdhec.gov/health/infectious-diseases/viruses/coronavirus-disease-2019-covid-19

  • Center for Disease Control and Prevention (CDC) 

https://www.cdc.gov/coronavirus/2019-nCoV/

  • World Health Organization (WHO)

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

  • Local Restaurants Open for Delivery/To-go

https://www.charlestoncvb.com/blog/charleston-openings

The Medical University of South Carolina (MUSC) is now offering free screenings for COVID-19.  https://campaigns.muschealth.org/virtual-care/index.html  

 

CARES ACT

Our leadership in Washington, DC worked diligently on creating and obtaining approval  for the CARES ACT.  Use these links as resources to obtain benefits.  If you have questions or need guidance we suggest utilizing your accountants, bankers, and business advisors to navigate through the options available.

CARES Act

The CARES Act created a $349 billion fund to help businesses retain employees during the virus emergency and includes a Paycheck Protection Program (PPP) of federally-guaranteed loans to eligible companies.

The CARES Act also established the Economic Injury Disaster Loans (EIDL) targeting small businesses with both a low interest loan and the possibility of a short-term cash advance that is forgivable under certain rules. The law established a new Employee Retention Tax Credit (ERTC) of up to 50 percent of as much as $10,000 in employee wages paid by businesses that are closed, partially closed, or experiencing a major reduction in revenue due to the crisis.

Click here to view the PPP background document.

Click here to view the EIDL background document.

Click here to view the ERTC background document.

COVID-3 Final Text for relief from the Federal Government

CARES ACT FINAL TEXT

And as of 3/27/2020 it has been approved by Senate and Congress, now it’s going to President Trump.

National Restaurant Association Update on CARES Act

Bullet points on what this means to your business and employees

COMMUNITY ASSISTANCE

ECCO
We are distributing groceries to folks in need and anyone with a local ID will receive food.
People with an ID from the East Cooper area            will receive a large pre-pack of food including meat and produce and hygiene supplies.
Anyone becoming a client is eligible to apply for financial assistance.
All of this can be found on ECCOCHARLESTON.org

SCRLA Hospitality Relief Funds

The primary goal of the South Carolina Hospitality Employee COVID-19 Relief Fund is to provide qualified applicants with grants to assist with immediate expenses by many who are facing significant financial hardship due to a lay-off, furlough or reduction in hours.   Click here to apply.

DEPRESSED? STRESSED? THERE IS HELP!

Charleston Dorchester Mental Health Center

We are specialists in emergency mental health care, from our innovative psychiatric urgent care program to our 24/7 emergency response team. If you or a loved one are in crisis you can call us at 843-414-2350.

Community Crisis Response and Intervention

To enhance the crisis services array to include a statewide community crisis on site emergency psychiatric screening and assessment.

National Suicide Prevention Lifeline

1-800-273-8255.  We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Suicide and Crisis Services – United Way Resources

United Way Association of South Carolina.
Get Connected. Get Answers.

Sunshine Behavioral Healthgroup

Created a free resource that has free online support meetings for people to use during this pandemic. Many AA meetings and others have closed their doors, others are still skeptical of going into group meetings. They are trying to provide help and raise awareness to free online support groups.

There is an absence of information regarding online recovery options during this health crisis. Their goal is to spread education and awareness.

The Recovery Village® | an Advanced Recovery Systems Brand

Teletherapy for Addiction and Mental Health.

Register for our teletherapy, telepsychiatry and other online addiction treatment programs below and we’ll match you with a licensed professional who will meet with you regularly and guide you on the path to recovery.

 

HEALTH INSURANCE OPTIONS AFTER JOB LOSS

SC Department of Insurance

Many consumers are concerned about losing health insurance for themselves and their family in the event of lay off’s resulting from the Coronavirus (COVID-19).  Depending on the size of the employer and whether the employer remains in business with an active group policy, there are several options available.  Read more here:  Health Insurance Options after job loss

SC DEPT. OF UNEMPLOYMENT AND WORKFORCE

If your work is affected by COVID-19, you can apply for Unemployment Insurance. This process and these benefits are the same as applying for benefits if you lose your job through no fault of your own.  Click through instructions that walk you through the registration and application portal.

The Unemployment Insurance claims process is 100 percent online – you do not have to visit an SC Works center to file for benefits. There is no “in-person” process. While the SC Works centers have computer labs available for people to use, out of respect for social distancing, many of those centers are only offering phone services at this time – and those phone services are for job-seeking assistance. Those individuals cannot view a claimant’s account.

If you need assistance applying for benefits, claims representatives are available at 1-866-831-1724 from 8 a.m. to 4 p.m. weekdays.

DEW has the following communication lines set up for employers.  Employers will be able to send their questions directly to the unemployment office.  The call turn-around is pretty quick.    The folks in this office are equipped to answer detail questions. 
866-831-1724 option 1
803-737-2532 (Employer phone line only)


Applying for Benefits

If you have recently lost your job through no fault of your own, you may be eligible to receive Unemployment Insurance (UI) benefits. Follow the links below to learn about the claims process including how to apply for benefits, how to register for work and how to do the required work searches.


Resources

Follow these links to learn more or click the video link below to view a tutorial.

1. The claims process.
2. Register for work.
3. Search for work.

Video Resource

MyBenefitsVideo Tutorial | Learn how to create an account, apply for benefits and file a weekly claim.

covid19 and unemployement benefits (1)

SC DEPT. OF SOCIAL SERVICES - FOOD STAMPS

You should be eligible for SCCAP if:

  • you currently receive a Supplemental Security (SSI) Check
  • you live alone, or if you live with other people but are responsible for purchasing and preparing meals for yourself only
  • you have no earned income.

How do I apply?

  • Complete a SCCAP application form (click here)
  • Submit in the self-addressed envelope that will be provided for you or
  • Mail it to SCCAP, South Carolina Department of Social Services, P.O. BOX 1520, Columbia, SC, 29202-1520.

If you are eligible, you’ll receive benefits the month following the date your application is received. You will be notified in writing.
You’ll receive a set amount of SNAP benefits each month (with annual cost-of-living adjustments) and may receive them as long as you continue to receive SSI and your household living arrangement remains the same.
Calculator
If you would like to see whether or not you’re eligible for benefits and what amount they might be, you can use the calculator on the SCMAPP website*.

*By continuing to the SNAP calculator, I acknowledge that I understand that only my local Department of Social Services can make the final decision about my SNAP benefits, and that the results provided by the SNAP Benefit Calculator may not be representative of my official benefit assessment.

SC WORKS

WELCOME TO SC WORKS ONLINE SERVICES

We’re happy to put this tool to work for you, fueled by South Carolina’s largest workforce development database. If you are looking for a job, you’ll find a wealth of information – starting with thousands of positions listed by employers all over the state – to help in your job search. If you’re an employer, you can use this tool to post positions, search for candidates and review job market trends.

SC Works Online Services links all of South Carolina’s state and local workforce services and resources. The partners are the SC Department of Employment and Workforce and South Carolina’s 12 Workforce Investment Boards, which administer SC Works Centers throughout the State of South Carolina.

159 Your Unemployment Insurance Benefits

162 Logging into your Claimant Self-Service Portal

151 How to Claim Weekly Unemployment Benefits

163 How to Complete your Job Search Requirements

SMALL BUSINESS DISASTER ASSISTANCE

U.S. Small Business Administration

DISASTER ASSISTANCE

The SBA provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.

Who can apply?

The SBA offers disaster assistance in the form of low-interest loans to businesses, renters, and homeowners located in regions affected by declared disasters.

Learn More

 

TELEHEATH VIRTUAL CARE PROVIDERS

Several South Carolina health systems are offering telehealth options to the public. These options are available to anyone experiencing COVID-19 symptoms in South Carolina. In order to access the free consult, use the promo code COVID19.

EMPLOYER BENEFIT PLAN OPTIONS

From Beckham Insurance:

I want to keep you up to speed on your COVID 19 employer benefit plan options specifically related to layoffs, reduction in hours , leaves of absence, premium payment grace periods, COBRA, and individual medical insurance options. Below are general talking points and ATTACHED is an insurance carrier specific reference page and a legal memo on employer Best practices leave of absence from the attorney we use for legal guidance; Jason Cogdill.
I welcome each of you to call me and discuss your specific situation and needs.  We are here to help. (And please support our local businesses when possible!)  Marshall Beckham 843.766.3393

General Talking points-

1. Leaves of Absence, reduction in hours, and terminations – :  Expect a lot of flexibility on this for the next 90 days and beyond.  Generally speaking, insurance carriers are allowing employers who have employees with reduced hours or who were temporarily sent home with or without pay to stay on the plan up to 90 days (possibly beyond) without having to terminate benefits coverage or pursue COBRA.  The employer will still be responsible for the monthly premiums so you may need to work out a payment plan with those employees impacted.  For terminated employees, you will go through the benefit termination process as you have always done and those terminated employees will have access to COBRA, state continuation or can purchase an individual policy (with subsidy assistance) through my office.  Additionally, insurance carriers will be flexible within 90 days (and possibly beyond) allowing those terminated employees to re-enroll when they are re-hired.  Please read the attached LEGAL MEMO on employer BEST PRACTICE FOR LEAVE OF ABSENCE. 
2. Premium Payment Grace Periods – Currently, there is a 30 day grace period to pay group insurance premiums.  Another item that’s likely to receive more flexibility in the near future.
3. Individual Coverage –  Terminated employees can purchase individual coverage with our assistance. Based on stated income some may be eligible for premium assistance subsidies.   Our team is standing by to assist at 1.800.307.9129  or use our link https://www.southcarolinablues.com/web/nonsecure/shop/home/Annual+Individual+and+Family/Discover/Discover?ref=XHEW22
ATTACHED
1. Legal guidance memo on employer Best Practices for Leave of Absence
2.  Insurance Carrier Specific Guidelines

GOVERNOR MCMASTER'S EXECUTIVE ORDER

Click below for the signed executive orders due to COVID-19 for the State of South Carolina.

-17Mar2020 Emerency Executive Order

-19Mar2020 Emergency Executive Order – Additional Emergency Measures & Regulatory Relief re COVID-19

-21Mar2020 Emergency Executive Order

-23Mar2020 Emergency Executive Order

-27Mar2020 Emergency Executive Order – Self-Quarantine for Individuals from High-Risk Areas

-28Mar2020 Emergency Executive Order – State of Emergency Due to COVID-19 Pandemic

-30Mar2020 Emergency Executive Order – Emergency Access Restrictions for Public Beaches & Waters Due to COVID-19 Pandemic

-31Mar2020 Emergency Executive Order – Closure of Non-Essential Businesses

-3Apr2020 Emergency Executive Order – Closure of Additional Non-Essential Businesses

-3Apr2020 Emergency Executive Order – Lodging & Travel Restrictions for Individuals from High-Risk Areas

-6Apr2020 Emergency Executive Order – Authorizing Leave with Pay Due to Winter Weather on Feb. 21-2

-6Apr2020 Emergency Executive Order – Stay at Home or Work Order

-7Apr2020 Executive Order – Authorization for COVID-19 Support Payments by Employers

-12Apr2020 Emergency Executive Order – Third State of Emergency Due to COVID-19 Pandemic

-13Apr2020 Emergency Executive Order – State of Emergency Due to Severe Weather Event

-16Apr2020 Emergency Executive Order – Modification of Emergency Restrictions for Public Waters & Emergency Measures for Unemployment Claims & Benefits

-20Apr2020 Emergency Executive Order – Modification of Restrictions for Public Beaches & Waters & Incremental Modification of Non-Essential Business Closures

27Apr2020 Emergency Executive Order – State of Emergency Due to COVID-19 Pandemic Response & Other Measures

-1May2020 Emergency Executive Order – Rescinding Self-Quarantine, Lodging, & Travel Restrictions for Individuals Entering S.C. from High-Risk Areas

-3May2020 Emergency Executive Order – Modification of Home or Work Order & Authorization of Outdoor Dining Services

-8May2020 Emergency Executive Order – Authorization of Limited Indoor Dining Services & Rescission of Boating Restrictions

12May2020 Emergency Executive Order – State of Emergency to Facilitate COVID-19 Pandemic Response, Testing, & Other Measures

15May2020 Emergency Executive Order – Additional Modification of Non-Essential Business Closures

-21May2020 Emergency Executive Order – Additional Modification of Non-Essential Business Closures

-2August2020 Emergency Executive Order – Modification, Consolidation, and Continuation of Previous Emergency Measures

ALOHA/NCR POS CLEANING FOR COVID-19

NCR products are purpose built for retail and hospitality environments. We recognize that part of normal usage of our products involves people touching the equipment. We recommend 70% isopropyl alcohol solution which should not damage touchscreens. It is important to follow application guidelines in product publications. Additional information on disinfecting and cleaning surfaces can be gathered at CDC.gov and WHO.int. Many of our products contain additional plastic and metal surfaces that are not part of the core touch technology. We recommend cleaning those surfaces with soap, water and bleach solution (bleach can damage clothing). NCR recognizes that there are non-NCR third-party hardware devices, and we recommend following the instructions as provided by those vendors.

Cleaning NCR HW COVID19 Instructions

Aloha Coronavirus COVID19 Pandemic Customer Communication

EXPLORE CHARLESTON FREE EDUCATION AND TRAINING

Explore Charleston is committed to keeping our destination one of the very best and most desirable in the entire world.  And despite the challenges that the travel industry has experienced our team believes that the best way to accomplish this is to continue offering our hospitality community exceptional and relevant training.  We are committed to developing and delivering an educational umbrella that will build the most skilled, educated and hospitality-oriented service professionals.  Having the best people is essential to our continuing to create memorable experiences for our guests and retaining our competitive advantage.Thank you all for joining in  “Webinar Wednesdays”

We are in the process of creating new webinars, but we would like to hear from you.
Please email Diane, Georgia or myself with any ideas you would like us to cover.  Please see our library of free webinars anytime!
Suzanne, Diane, & Georgia

Watch Now (When you click on the webinar of your choice it will ask you to register then you can start the videos) 

Linkedin – A Vital Tool for Prospecting Business

For more than a decade, LinkedIn has been a valuable prospecting tool for any salesperson.  But today’s environment makes this tool vital to making connections and building relationships that have the possibility to lead to future business.  Join us as we discuss how to build a powerful and effective Linked In profile, share tips on how to grow your network, and walk through how to use search filters to create a list of potential clients to prospect for new business.

 

Prospecting for New Business – A Key to Recovery

Join us as we discuss prospecting for new business in today’s unprecedented environment.   We will provide an overview of key steps in the prospecting process as well as highlight skills that will help you be more effective as you proactively seek out new business.

Prospecting Webinar final (002)

Outbound Calls – Call Preparation Form

Sales Lead Report

Weekly Sales Activity Report

When they dont respond – Schedule of Contacts

 

Challenging Times Bring Challenging People…learn tips for delighting the difficult.

Like never before our service skills are being tested.  As we serve with face masks over our smiles, and we strive to make our guests feel as welcomed and appreciated as ever, we’ve noticed that not all are so gracious in return.  In this hour we will learn what’s behind those surly words and attitudes, and how we can best U-turn the experience.

 

 

Communicating Vision in Crushing Times

  • Take 1 hour to learn how your communication can be shifted to lead both self and others
  • We’ll step through how you can D-R-I-V-E your message.
  • This will help build relationships and inspire others to see the potential of what’s ahead.

 

Stress Management:  Essential Tools and Tips

  • Learn about the #1 stressor and how you can lift yourself and others.
  • Join us in exploring the 7 steps to personal power.
  • Explore the 5 most important things you can do starting now!

 

SHINE Top Ten Essential Tips Right Now

  • Managing your emotions during this time.
  • TLC for our local planners
  • Short term sales action plans
  • Tracking business
  • Bonus: Learn something new

Leading Through Crisis.  Action Vs. Reaction

  • Most of us can relate to our tendency to “React” vs “Respond” When a unexpected situation arises.
  • Learn the 6 Stages of Action and how we can be more intentionally responsive.
  • Learn the power of empathic language to prepare others to follow your lead.
  • Develop your personal plan to positively impact those around you.

 

Review, Rethink, Rewrite: Sales Strategies for Recovery

  • Rewriting or overhauling your sales and marketing plans and goals
  • Evaluating new market segments and booking channels
  • Relationships / Relationships / Relationships

Handouts for this class:

Government Market – Getting Started (1)

Introduction To FedRooms for Hoteliers Webinar

Sales Action Plan Form

 

Fundamentals of Employee Engagement

  • You will learn the difference between job satisfaction and employee engagement.
  • The 3 drivers of Employee Engagement
  • Identify ways to take effective actions to improve engagement.

Handouts: for this class

Disengagement Behaviors

FundamentalsofEEGeorgia

ilrhr525_drivers

 

Social Media During COVID

  • Are you struggling with what to post and your message at this time?
  • Join us for some guidelines and pro-tips

 

Welcoming Guest Back

We will discuss:

  • How to make guest feel safe and appreciated
  • Create memorable first impressions during guests inquiries.
  • Training your Front Desk and Reservations teams on new scripting and procedures.

Handout:

Welcoming Guest Back  Handout

 

Selling in the Covid-19 Environment – Same Process, New Approach

  • The state of your sales effort.
  • How should a sales call look today
  • What kind of salesperson do you want to be.

Your Well Being Matters…Learning to fight Stress, Anxiety and Depression

  • During the unprecedented time of battling both health and economic crisis, we need not be quite about it’s effects
  • How to identify the warning signs.
  • Practical and immediate steps for improving well being
  • Resources for ongoing learning and support.

Welcoming the Team Back – Re-creating a Safe and Inviting Workplace

  • Rebuilding our team.
  • New normal for operating requirements and staffing levels.
  • Help our current, returning and future employees feel safe.
  • Getting back to a culture that supports our team members feeling valued and engaged.

 

Pro Tips   Welcoming Guest Back…..for the Front Line

  • As our guest return to the hotels or restaurants we need to make them feel welcome and safe.
  • Handle all guest inquiries with confidence.
  • The guest will take a cue from you
  • We need to practice enthusiasm, reassurance and hand holding.

 

 

ServSafe

Free courses and resources for restaurants and foodservice workers.  Connect here.

Additional Hospitality training programs offered:

Customer Service Training

Charleston Area Destination Education and Training (CADET)

Sales & Hospitality Industry Networking & Education (SHINE)

To enroll contact Suzanne Wallace [email protected] 843-805-3057

 

NATIONAL RESTAURANT ASSOCIATION

Make sure to take advantage of your National Restaurant Association membership benefits:

Training and Engagement Events

Manage my Restaurant

Issues and Advocacy

News and Research

South Carolina Statistics

 

 

SERVSAFE FOOD PROTECTION MANAGER CERTIFICATION

1 Free Course and Exam per membership year

We have partnered with The Culinary Institute of Charleston at Trident Technical College to extend this offer to you as well as allow you to add any additional certifications at a discounted rate.  To enroll contact Jenny Peppler [email protected] 843-958-3636

ServSafe Registration

TRIDENT TECHNICAL COLLEGE-CONTINUING EDUCATION

Tempt their taste buds with exciting new flavors and cooking techniques!  Continuing education courses for professionals, earn a culinary certificate from Trident Technical College Culinary Institute.

Palmer Campus, 66 Columbus St., Charleston, SC 29403

https://www.tridenttech.edu/ce/programs/catalog/culinary.htm

UPSTANDER TRAINING

It is 100% FREE, only an hour, and we come to you!

Show your patrons and the community that your establishment is committed to preventing sexual harassment, violence, and drug-facilitated sexual assault.

Alcohol is the #1 drug used in drug-facilitated sexual assaults. National law enforcement statistics report that drug-facilitated sexual assaults are on the rise. With Charleston’s college presence, and with over 50% of college student assaults involving alcohol, it is extremely important that restaurant and bar staff are involved in the effort to intervene in risky situations and prevent sexual assault.

How do we do that? By Raising the Bar with the UPstander Training!

UPstander Training by People Against Rape is for anyone in the food and beverage industry interested in acquiring the skills to intervene in risky situations and keep their patrons safe.

Raise the Bar

ACTIVE SHOOTER PREPAREDNESS TRAINING

Sadly our nation has seen too many active and mass shooter incidents and they have happened in the hospitality industry.  Do you know the best practices in the event you find your business, employees, and customers become targets of an active shooter?

RUN.HIDE.FIGHT Video

Berkeley, Charleston, and Dorchester Counties Text to 911 Instructions

 

 

If you are being quiet in an emergency and need to text 911 instead of call 911 do you and your employees know how?

911 Educating the counties of Charleston, Dorchester, and Berkeley

 

COLLEGE OF CHARLESTON

The College of Charleston is a state-supported comprehensive institution providing a high-quality education in the arts and sciences, education and business. The faculty is an important source of knowledge and expertise for the community, state and nation.

At the Career Center, our goal is to assist you in recruiting our students/alumni for internships, full-time, part-time, seasonal, and volunteer opportunities. Through career fairs, job/ internship/volunteer postings, on-campus interviews, and information sessions, the Career Center will help you connect with students and alumni interested in opportunities with your organization.

JEREMY CLEMENT, MBA, PMP, Internship Coordinator
[email protected]
843.953.5455

TRIDENT TECHNICAL COLLEGE / THE CULINARY INSTITUTE OF CHARLESTON

Employers across the nation and the Lowcountry report an increasingly difficult time in filling middle-skill (technical training) jobs. In South Carolina, where 53 percent of all jobs require middle-skill training, there is a severe lack of properly trained workers. As more workers retire, the trend is growing.

To help address this issue, Trident Technical College’s Apprenticeship office partners with local employers who are interested in starting registered apprenticeships with the United States Department of Labor. Through that partnership we can train the next generation of skilled workers.

MITCHELL HARP, Director of Apprenticeship Programs
[email protected]
843.574.6979

CARTA

Free Dash Shuttle Downtown Charleston, regular routes, express routes, and airport routes.

https://www.ridecarta.com/

Park & Ride Lot Locations

North Charleston – Super K Mart parking lot on Rivers Avenue and Festival Center parking lot at 5101 Ashley Phosphate Road                  

Mount Pleasant – Walmart at Wando Crossing/ Walmart at Oakland Plantation                      

West Ashley – Citadel Mall (Main sheltered bus stop at Orleans Rd. Target)                              

James Island – Walmart on Folly Road                                                                Summerville– Dorchester Village Shopping Center (Near Money Man Pawn Shop)         

Downtown Charleston – 999 Morrison Drive, Charleston, SC 29403

CHARLESTON MOVES - JUST RIDE

Charleston Moves is a nonprofit organization that encourages mobility by bicycle and on foot for the improved health and well-being of greater Charleston — our people, neighborhoods, business districts and

overall economic competitiveness.

The Just Ride program is a special $5 per year membership option within the Holy Spokes system that allows people to self-identify as low to moderate income. The goal is to encourage more bike-based commuting by offering a rate accessible to more income levels.  New bike stations are also being added above the Crosstown.

DISCOUNTED PARKING VOUCHERS

City of Charleston offers a 20% discount on parking vouchers.  Here’s how it works!  Buy $100.00 worth of vouchers and get them for $80.00.  To purchase and find out more about where to redeem vouchers contact:

Mark Aakhus [email protected]   843-724-7402

City of Charleston Parking Information

Download the free app to get live garage availability.  Park Me

 

 

 

 

 

 

 

 

 

FLAT RATE PARKING GARAGES

Parking on the Peninsula

ABM Parking / City of Charleston Garages

$7.00 flat rate after 3:00pm *they will prorate the rate if parked before 3:00pm

$5.00 flat rate begins at 5:00pm

Visitor Center Garage 63 Mary Street, Charleston, SC 29403

Queen Street Garage 93 Queen Street, Charleston, SC 29401

 

$5.00 flat rate after 5:00pm *they will prorate the rate if parked before 5:00pm

East Bay Garage 25 Prioleau Street, Charleston, SC 29401

Majestic Square Garage 211 King Street, Charleston, SC 29401

Questions?  Contact Dennis Garrett, GM of ABM Parking.

[email protected]

843-805-3232

HOLY SPOKES

The Charleston Bike Share!

Holy Spokes

HAH!

How About Here!

Connecting drivers in search of parking to private owners and local businesses with space to share.
Hah is a mobile app that connects drivers in search of parking to private owners and local businesses with space to share.

HOP

HOP operates Sunday – Thursday from 6:00 am – 1:00 am, Friday – Saturday from 6:00 am – 2:00 am.  The parking lot is located at 997 Morrison Drive, Charleston, SC 29403 and costs a flat rate of $5.00.  The shuttle is FREE.  Be sure to download the TRANSIT APP for live bus arrival updates.

CARTA Schedule and Information

HOP information Poster for  your business

 

 

INTERACTIVE BIKE MAP

City of Charleston’s Interactive Bike Map Application

The application was created by the City of Charleston in an effort to inform residents and visitors about the bicycling infrastructure within Charleston. Our bike parking, facilities, and shops are all displayed as features on the map and can be identified with a single mouse click. Please take the time to explore the application, or use it as a tool for planning your next bike trip.

Interactive Bike Map

 

LOWCOUNTRY GO

Lowcountry Go, a recently launched commuter services program, connects real people with real commuter solutions in an effort to reduce traffic congestion.  Employees register and are connected with fellow commuters to share in the cost.

Lowcountry Go

LYFT

Lyft introduced the ability to add an extra stop to Lyft rides.  Just add your stop into the app and your route will instantly update — making it a seamless experience for you and your driver.

Lyft Add-a-Stop

UBER

Multiple Destinations lets you add up to two extra stops along your route. It’s never been easier to pick up or drop off friends.

Multiple Stops with Uber

 

BACKGROUND CHECKS

At Reference Services Inc. we feel like you deserve to KNOW it all.

In background screening, our success-your success-hinges on three things….

Quality of Data, Customer Service, and Compliance Expertise.

We are a USA company with a local office right here in Charleston, SC. Our corporate office and customer service is in the heart of America and always has a representative available for a live conversation with no recordings.

We expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our Scope of services, investment in extensive data resources and a skilled team ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

At Reference Services, Inc. you will be treated as our partner. We are not looking for short term relationships, or willing to compromise our service. We will treat you as if your business is our business. You will be cared for by a customer service team that can’t be beat. We don’t use call centers or “out of the US” services. You will be known by name and will be treated with a sense of urgency and friendly care that you deserve.

We are one of the few National Association of Professional Background Screeners (NAPBS) accredited background screening companies. To become accredited you must undergo a strenuous onsite audit conducted by an independent auditing firm. This means you can expect nothing less then excellence from RSI.

Please Contact Sherry Pearson at 843-810-3166 or email [email protected] for more information and a value added rate for being a member of the Greater Charleston Restaurant Association.

www.referenceservices.com

BARRIER ISLANDS FREE MEDICAL CLINIC

Everyone deserves a little southern hospitality – especially Charleston’s hospitality workers.  Barrier Islands Free Medical Clinic is now available to uninsured hospitality employees who work downtown on the peninsula in addition to residents of Folly Beach, James Island, Johns Island and Wadmalaw Island.  Here’s to staying healthy for FREE!

Download these informative fliers to distribute to your employees:

HIP FLIER HIP Bookmark

HIP POSTER

BENS FRIENDS

Ben’s Friends is the food and beverage industry support group offering hope, fellowship, and a path forward to professionals who struggle with substance abuse and addiction.

Mickey Bakst [email protected]

Steve Palmer [email protected]

https://www.bensfriendshope.com/

CHARLESTON CENTER

Substance abuse prevention, intervention, education and treatment center

https://cc.charlestoncounty.org/

Dr. Chandra Brown, Director 843-958-3300

24 hour Help Line 843-722-0100 or [email protected]

CHARLESTON DORCHESTER MENTAL HEALTH CENTER

To support the recovery of people with mental illnesses

http://www.charlestondorchestermhc.org/

Debbie Blalock, Director

24 hour Help Line 843-414-2350

Charleston Clinic 843-852-4100

Dorchester Clinic 843-873-5063

IRS FORMS FOR WORKERS

Form W – 4 

Complete Form W-4 so that your employer can withhold the correct federal income tax from your pay. Consider completing a new Form W-4 each year and when your personal or financial situation changes.

 Form W 4

Form 1099-MISC

File Form 1099-MISC for each person to whom you have paid during the year:

  • at least $10 in royalties or broker payments in lieu of dividends or tax-exempt interest;
  • at least $600 in:
    • rents;
    • services performed by someone who is not your employee;
    • prizes and awards;
    • other income payments;
    • medical and health care payments;
    • crop insurance proceeds;
    • cash payments for fish (or other aquatic life) you purchase from anyone engaged in the trade or business of catching fish;
    • generally, the cash paid from a notional principal contract to an individual, partnership, or estate;
    • payments to an attorney; or
    • any fishing boat proceeds,

Form I 9

LOWCOUNTRY COMMUNITY CHAPLAINCY

Offers training courses for individuals and groups on handling crisis situation.  There is no fee for any of their services.

Chaplain Rob Dewey [email protected] 843-720-9600

http://lowcountrychaplains.org/

MENTAL HEALTH FIRST AID

Free courses to raise your awareness to mental health and substance abuse problems.

Tanya Ray [email protected] or by phone at 843-852-4100

https://www.mentalhealthfirstaid.org/

MOVEMENT MORTGAGE

Tired of paying high rent prices?  Movement Mortgage is offering low down payment mortgages for those who qualify.

Ellen Christine Frazier [email protected] 

(843) 405-0437

Find a Loan

SPRINGHILL RECOVERY

Spring Hill Recovery, a center accredited by The Joint Commission considered to be “The Gold Standard” of rehabilitation care. Our organization knows everyone’s situation is unique and deserves personalized, evidence-based treatments.

We believe the same applies to grieving. There is no single way to grieve or heal from the loss of a loved one to drugs and alcohol. For that reason, we created a guide that explains:

  • How To Process The Loss Of A Loved One To Substance Abuse.
  • Steps For Healing From The Loss of A Loved One Due To Addiction.
  • Taking Care Of Yourself After The Death Of A Loved One.
  • & much more.

Spring Hill Recovery FREE GUIDE 

TRIDENT UNITED WAY PROSPERITY CENTER

File Taxes For Free if you earn $65, 000.00 or less per year (individual filer) or $95, 000.00 (married filing jointly)

http://tuw.org/freetaxes

 

LHA RESUME PORTAL

FREE to our members, but please claim your candidate when you hire someone.  Just stay on this website and go to Resume Portal.  Need the password?

Contact Jill Maynard at [email protected] to discuss your open positions.

Looking for a job? View our Job Portal.

 

 

CULINARY AGENTS

Ask for your LHA membership discount to post jobs!

Culinary Agents is a networking and job matching site for food, beverage and hospitality professionals. Learn from the best chefs and restaurateurs.

Culinary Agents

FACEBOOK

Facebook groups to post opportunities and look for candidates:

Charleston, SC is Hiring:  https://www.facebook.com/groups/1580992385500419/

Chucktown F & B Collective: https://www.facebook.com/groups/699160033522933/

Food and Beverage Employment:  https://www.facebook.com/groups/1498791373755585/

Looking for a Job?:
https://www.facebook.com/groups/lookingforajob.charleston.sc/

Summerville F & B:
https://www.facebook.com/groups/1187295657993736/

 

 

INTRODUCTIONS AGENCY

With over 25 years in hospitality recruiting, training and developent experience, allow Louis to put his introcutions Skills to work for you.

Louis Yuhasz [email protected] 843.343.5746

https://www.introductions.agency

SC WORKS ONLINE SERVICES

SC WORKS ONLINE SERVICES

We’re happy to put this tool to work for you, fueled by South Carolina’s largest workforce development database. If you are looking for a job, you’ll find a wealth of information – starting with thousands of positions listed by employers all over the state – to help in your job search. If you’re an employer, you can use this tool to post positions, search for candidates and review job market trends.

SC Works Online Services links all of South Carolina’s state and local workforce services and resources. The partners are the SC Department of Employment and Workforce and South Carolina’s 12 Workforce Investment Boards, which administer SC Works Centers throughout the State of South Carolina.

 

 

SNAG A JOB

Reach Over 80 Million Job Seekers. Post Your Job & Start Hiring Now!
70 Million Job Seekers · Used by 250K+ Businesses · Start Hiring in Minutes

https://www.snagajob.com/

Sales 866-925-2398

PALMETTO GOODWILL

Palmetto Goodwill’s programs and services are funded through the sale of generously donated household goods and clothing in their 30 retail stores across lower South Carolina. More than 90 cents of every dollar Goodwill generates helps provide support, education and job training for members of our community. The START program developed by the Hotel & Lodging Educational Institute and offers training and certification to start their careers in hotels. AbilityOne program offers those with disabilities training in food service.

ROBERT G. SMITH, President & CEO
[email protected]
843.566.0072

RALPH H. JOHNSON VA MEDICAL CENTER (VA)

VA’s Compensated Work Therapy (CWT) is comprised of three unique programs which assist homeless Veterans in returning to competitive employment: Sheltered Workshop, Transitional Work, and Supported Employment. Veterans in CWT are paid at least the federal or state minimum wage, whichever is higher.

The Homeless Veteran Supported Employment Program (HVSEP) provides vocational assistance, job development and placement, and ongoing supports to improve employment outcomes among homeless Veterans and Veterans atrisk of homelessness. Formerly homeless Veterans who have been trained as Vocational Rehabilitation Specialists (VRSs) provide these services.

BRIDGETTA BLOCKMAN, Employment Specialist
[email protected]
843.577.5011 ext 5752

SC VOCATIONAL REHABILITATION CENTER

The South Carolina Vocational Rehabilitation Department prepares people with disabilities to become qualified candidates for employment by using in-depth assessment, disability management, job readiness courses and hands-on training.

LLEWELLYN NEGREIROS, Business Development Specialist
[email protected]
843.953.7571

STEP UP NETWORK

The Step UP Network is a career readiness training program that focuses on improving work accountability and ethics for the un- and underemployed. Based on a social/emotional learning platform, Step UP utilizes the nationally recognized STRIVE CORE curriculum to provide intensive soft skills training. Coursework is designed to increase self-esteem, motivation, and accountably to self and to employers.

NIKKI DICKENS, Program Director
[email protected]
843.631.3566

TURNING LEAF PROJECT

Turning Leaf Project serves men who have been assessed at a medium to high risk of incarceration to change their attitudes, thinking, and behavior so they can adapt successfully to community based living without re-offending. At least 70% of the men they serve will be incarcerated without an intense intervention. We believe we can reduce that by half.

At the end of the transitional work period, we help our students obtain permanent employment.

JOE MCGREW, Job Coach
[email protected]
843.297.4980

ONE80 PLACE

Some of the guests of One80 Place are unemployed and do not have the skills required for long term, stable professions. To help overcome these major barriers, One80 Place developed the Homeless Employment and Learning Program (HELP).

Their HELP center assists these clients with workforce readiness and preparation for practical skills. The case managers perform job readiness assessments, help with job applications, resume writing, interviewing skills and job retention strategies. They also provide SC Workforce Readiness training and certification and ServSafe certification.

PORCHER WASHINGTON, Employment Specialist
[email protected]
843.737.8377