Bellperson

The Tides

1 Center Street Folly Beach, SC 29439

Full Time • Part Time

Posted On May 16, 2024


Job Details

Salary: $13.00 per hour + tips with annual bonus opportunities

Location: 1 Center St, Folly Beach, SC 29439

Benefits:

A culture that values passion, individuality, and fun!
Opportunities for internal growth and development
Paid Time Off (PTO)
Paid Holidays
Affordable Medical, Dental, & Vision Insurance Plans
Company provided Life Insurance
Short & Long-Term Disability and Accident and Critical Illness Insurance
Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
Referral Program
Employee Assistance Program
Discounts at all Avocet-owned Hotels and Restaurants
POSITION SUMMARY:

Bell Persons are responsible for greeting and helping guests with their luggage during check-in and check-out. Their duties include greeting guests during arrival and departure, retrieving guests’ luggage, escorting guests, describing room facilities and luggage verifications, and ensuring the lobby area and Hotel grounds are in order and clean. Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages, faxes, and guests’ messages. Bell persons must also maintain friendly and attentive service.

MAIN DUTIES AND RESPONSIBILITIES:

Greet guests in a friendly manner and offer assistance with luggage.
Setup and breakdown of meeting rooms.
Communicate with other departments in a friendly and professional manner.
Be aware of local attractions and restaurants and make recommendations to guests.
Accurately communicate with other shifts regarding issues arising from day to day operations.
Maintain grounds in a clean and orderly fashion
Control parking lot access
Other duties as required.
JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel

Making guests feel welcome and important, presenting the hotel’s areas of attraction, showing the guest their room, pointing out room features, opening doors of arriving guests, and collaborating with other departments.

Experience: Previous hotel-related experience desired.

Skills:

Possesses good problem-solving skills with attention to detail.
Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.
Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.
WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Achieving results by having fun
Positive Values
Relaxed, yet productive atmosphere
Commitment to Excellence
Open and Honest Communication
Equipment to Be Used: Phone, Radio/Walkie, Computer, Printer, Cell phone

Physical & Mental Requirements:

Regularly required to stand, walk, talk and hear; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.
Requires manual dexterity sufficient to operate standard computer equipment.
Requires normal range of hearing and vision.
Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
Must be able to work outdoors most of the time and be exposed to both extreme heat and cold.
Work Environment:

The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

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