Explore Charleston Visitor Center Representative (Part-Time)

Explore Charleston

375 Meeting St., Charleston, SC 29403

Part Time • Seasonal

Posted On March 23, 2022


Job Details

About this Job:  

This part-time position is responsible for directly serving visitors by providing courteous service and accurate information on tourism in the Charleston area in-person, by phone, and electronically.

Duties:

  • Serve visitors to all area visitor centers in a cordial, outgoing, professional manner

  • Serve visitors as needed in The Best Friend Charleston Train Museum (23 Ann Street, Downtown Charleston) in a cordial, outgoing, professional manner

  • Answer in-bound calls from prospective visitors requesting information about the Charleston area in a courteous, professional manner

  • Assist visitors electronically via live chat at ExploreCharleston.com and Facebook Messenger in a courteous, professional manner

  • Be fully knowledgeable about points of interest and special events in the Charleston area

  • Keep the visit planning area clean and orderly

  • Visit area tours and attractions to remain current on visitor services and interests

  • Be responsible and accurate with ticket/publication sales as well as all counter duties.

  • Supervisory staff may be responsible for opening and closing as well as being familiar with all operating procedures

  • Submit requests for visitor information using SimpleviewCRM

Requirements:

  • Good command of the English language, including comprehension, verbal, and written communication skills

  • Good interpersonal skills

  • Ability to operate office equipment and learn software programs such as Windows, databases

  • Ability to operate cash register/data processing equipment

  • Ability to perform mathematical calculations accurately

  • Ability to grip/grasp various tools and equipment used in the office area.

  • Good eyesight and hearing which may be corrected with an aid if necessary

  • Ability to rotate body in standing or sitting positions

  • Access to reliable transportation

  • Must be able to attend monthly staff meetings, typically held after standard work hours

Location: Charleston Visitor Center, 375 Meeting Street, Charleston, SC 29403

Compensation:

  • Type:Paid

  • Duration: Temporary/Seasonal

  • Pay Rate: $12.50 per hour

Paid training is provided. Complimentary parking is provided on-site during each work shift.

To Apply: please send your resume and a short statement of interest to Angelique Butler @ [email protected]

Apply