Front Office Supervisor

Grand Bohemian Charleston

55 Wentworth St., Charleston, SC 29401

Full Time

Posted On October 12, 2022

Job Details

The overall objective and purpose of the Front Desk Supervisor are to support our mission by leading the team in executing front desk-related responsibilities to the Kessler Collection standards. This includes relentlessly inspiring, coaching, and training staff to exceed our guests’ expectations. Supervise Front Office Grand Performers, ensuring the execution of KQA and BSA standards. Provide hands-on training and continuous coaching to subordinates, supervising the execution of service-related tasks to assist in the efficient and professional operation of the Front Office. Maintain the integrity of our guests’ privacy, including confidentiality of personal information, as well as key control.