Guest Services Ambassador

The Mills House

115 Meeting Street, Charleston, SC 29401

Full Time

Posted On March 16, 2023

Job Details

The Guest Services Ambassador coordinates concierge type services for the guests and sets positive tone for arrival experience. Confers and cooperates with other department heads to ensure coordination of hotel activities. Answers inquiries pertaining to hotel policies and services. Provides extra touches and ensures guest satisfaction to differentiate the hotel from competitors with unmatched levels of service.