Reservations Agent

ESPM Vacation Rentals

3690 Bohicket Rd Ste 4C Johns Island SC 29455

Full Time

Posted On June 12, 2023

Job Details

We are a fast growing vacation rental company looking to add a reservations agent to our team. Property management/vacation rentals experience and prior knowledge of the area is preferred but not required. Customer service experience, friendly demeanor, and ability to communicate by both phone and email regularly with our incoming guests/owners is a must. Some sales required but ultimately our goal is to ensure the guests that book our homes have a great experience from inquiry to departure. Our reservations agent is the first impression and we want to make sure it’s the best one! Must be willing to work as a team and help other departments as needed including but not limited to inspecting properties for arrivals, light cleaning, lifting/delivery packages to homes, billing, scheduling maintenance and housekeeping, etc. Willing to train the right candidate. Benefits available, paid vacation time, and other incentives. Other requirements/preferences below: Computer skills required (Word, Excel, and ability to learn new software systems) Excellent communication skills, both verbal and written Must be able to work both individually and as a team Must be available to work weekends Must be able to work in a fast-paced environment Background checks required Must have reliable transportation Must have valid SC Driver’s License ESPM provided the following inclusive hiring information: Job Type: Full-time Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Johns Island, SC 29455: Reliably commute or planning to relocate before starting work (Required) Education: Associate (Preferred) Experience: Hospitality: 1 year (Preferred) License/Certification: Driver’s License (Required) Work Location: In person