Sales Coordinator

Position Summary: Responsible for provided sales support to the hotel.

Compensation: $30,000-$35,000 salaried/non-exempt

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, an Employee Referral Bonus Program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

• Answer sales phone calls when sales team is not available
• Respond to all sales inquiries and follow-up on all customer needs accurately, timely and in a professional manner
• Proactively sell and conduct tours for meeting and banquet space while providing information on hotel
• Meet or exceed activity goals determined by GM or Sales Leader
• Type correspondence, reports, and necessary forms (i.e. contracts, prepare proposals, etc.) as directed
• Assistance in coordination of all group business as contracted by the sales manager
• Develop strong customer relationships through professional client communication
• Work with sales personnel to achieve required sales team goals
• Have current knowledge of hotel rates, strategies, discounts and promotions
• Assist with completing required sales reports
• Assist hotel with implementing hotel specific selling strategies
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner
• Assists the sales manager with client events, etc.
• Conduct site visits

Education

High school or equivalent education required.

Experience

Previous hotel and/or customer service experience

Hours required

Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays.

Physical Requirements

Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Raines is proud to be an Equal Opportunity Employer.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Raines is a drug-free workplace.

Pre-employment background check required.