If your work is affected by COVID-19, you can apply for Unemployment Insurance. This process and these benefits are the same as applying for benefits if you lose your job through no fault of your own. Click through instructions that walk you through the registration and application portal.
The Unemployment Insurance claims process is 100 percent online – you do not have to visit an SC Works center to file for benefits. There is no “in-person” process. While the SC Works centers have computer labs available for people to use, out of respect for social distancing, many of those centers are only offering phone services at this time – and those phone services are for job-seeking assistance. Those individuals cannot view a claimant’s account.
If you need assistance applying for benefits, claims representatives are available at 1-866-831-1724 from 8 a.m. to 4 p.m. weekdays.
DEW has the following communication lines set up for employers. Employers will be able to send their questions directly to the unemployment office. The call turn-around is pretty quick. The folks in this office are equipped to answer detail questions.
866-831-1724 option 1
803-737-2532 (Employer phone line only)
Applying for Benefits
If you have recently lost your job through no fault of your own, you may be eligible to receive Unemployment Insurance (UI) benefits. Follow the links below to learn about the claims process including how to apply for benefits, how to register for work and how to do the required work searches.